Terms of Service

Last Updated: September 22, 2026

These Terms of Service (“Terms”) govern your access to and use of https://fasen8.com/ (the “Website”) and any services provided by FASEN8 Marketing Group, LLC (“FASEN8,” “we,” “us,” or “our”).

By accessing the Website, submitting information through the Website, scheduling a diagnostic, purchasing a service, or entering into an engagement with FASEN8, you agree to these Terms.

If you do not agree with these Terms, do not use the Website or purchase services from FASEN8.

These Terms apply together with any proposal, statement of work, order form, service agreement, or other written agreement between you and FASEN8. If a separate written agreement conflicts with these Terms, the separate written agreement controls for the services covered by that agreement.

1. About FASEN8

FASEN8 Marketing Group, LLC provides business consulting, revenue operations, automation, AI infrastructure, marketing execution, brand and creative infrastructure, CRM architecture, workflow automation, websites, and related technology services.

FASEN8’s services focus on diagnosing operational constraints, designing systems, implementing infrastructure, and helping organizations activate those systems within their operations.

The Website also provides access to the FASEN8 Gap Exposure diagnostic and related diagnostic review services.

2. Eligibility

You must be at least 18 years old to purchase services or enter into an agreement with FASEN8.

If you use the Website or purchase services on behalf of a company, organization, or other legal entity, you represent and warrant that:

You have authority to act on behalf of the entity
You have authority to bind the entity to these Terms
You have authority to provide information and access required for the requested services

3. Website Use

You may use the Website for lawful business and informational purposes.

You agree not to:

Use the Website for unlawful purposes
Attempt to gain unauthorized access to the Website or its systems
Interfere with Website security or operation
Introduce malicious code, malware, or harmful material
Scrape or systematically collect Website content without written permission
Copy, reproduce, distribute, or republish Website content without permission
Misrepresent your identity or affiliation
Submit fraudulent or misleading information
Use the Website to infringe another person's rights
Attempt to reverse engineer Website functionality
Circumvent security or access controls

FASEN8 reserves the right to restrict or terminate access to the Website where we reasonably believe these Terms have been violated.

4. Gap Exposure Diagnostic

FASEN8 offers a proprietary Gap Exposure diagnostic designed to evaluate operational constraints across areas such as diagnosis, design, build, and activation.

The diagnostic may involve questions regarding your business, processes, systems, revenue operations, technology, personnel, workflows, and operational performance.

4.1 Diagnostic Information

You are responsible for providing accurate and complete information when completing the diagnostic.

The usefulness of the diagnostic depends on the quality and accuracy of the information provided.

You should not submit information belonging to another person unless you have the legal authority to provide it.

4.2 Diagnostic Results

The Gap Exposure produces an assessment based on the information you provide and FASEN8's proprietary methodology.

Results are intended for business planning and discussion purposes.

Diagnostic results do not constitute legal, accounting, financial, investment, tax, employment, or other regulated professional advice.

4.3 Diagnostic Review

FASEN8 may offer a diagnostic review following completion of the Gap Exposure.

During the review, FASEN8 may discuss:

Diagnostic results
Operational constraints
Potential causes of identified gaps
Potential business impact
Potential improvement opportunities
Possible implementation approaches
Whether FASEN8 services are appropriate for your situation

A diagnostic review does not create an obligation for either party to enter into a subsequent engagement.

5. Services

FASEN8 provides services according to the scope agreed with the client.

Services may include:

Business and operational diagnosis
Revenue operations
CRM architecture
Pipeline design
Workflow automation
AI workflow implementation
Data architecture
Marketing execution
Demand generation
Paid marketing
Brand infrastructure
Website development
Go-to-market assets
Technology implementation
Process design
System activation
Consulting and strategic support

The specific services, deliverables, timelines, fees, responsibilities, assumptions, and acceptance criteria for an engagement should be defined in the applicable proposal, statement of work, order form, or service agreement.

6. Engagement Process

FASEN8 generally begins engagements with an assessment or diagnostic process.

The diagnostic does not obligate FASEN8 to accept a subsequent engagement.

FASEN8 also retains discretion regarding whether a requested project fits its services, capabilities, availability, or operating model.

6.1 Statements of Work

Where FASEN8 and a client proceed beyond the diagnostic stage, the parties may enter into a written statement of work or similar agreement.

The applicable agreement may specify:

Services
Deliverables
Project milestones
Fees
Payment terms
Client responsibilities
Third-party services
Implementation requirements
Acceptance criteria
Support requirements
Project duration
Termination rights

7. Fees and Payment

Fees for FASEN8 services are disclosed before purchase or engagement.

The Website currently presents fixed-price Gap Exposure options, including Single Process Gap Exposure and Cross-Functional Gap Exposure. Current pricing and service scope displayed on the Website are subject to change.

7.1 Payment Obligations

You agree to pay all fees specified in the applicable order, proposal, statement of work, or service agreement.

Unless otherwise agreed in writing:

Fees are due according to the payment schedule provided by FASEN8
You are responsible for providing accurate billing information
You are responsible for applicable taxes
Third-party fees may be charged separately where disclosed
Failure to pay fees when due may result in suspension or termination of services

7.2 Taxes

Fees do not include taxes unless expressly stated otherwise.

You are responsible for applicable sales, use, value-added, withholding, or similar taxes arising from your purchase of services, except taxes imposed on FASEN8's income.

7.3 Gap Exposure Fees

Gap Exposure fees cover the diagnostic work performed by FASEN8.

Where the applicable offer states that a Gap Exposure fee is credited toward a subsequent engagement, the credit applies according to the conditions stated in the applicable proposal or service agreement.

A Gap Exposure fee does not guarantee that FASEN8 will recommend additional services.

8. Scheduling and Appointments

FASEN8 may use third-party scheduling services to arrange diagnostic reviews and other meetings.

You are responsible for providing accurate scheduling information.

8.1 Rescheduling

If you need to reschedule an appointment, use the scheduling method provided by FASEN8.

FASEN8 reserves the right to reschedule appointments due to operational requirements, technical problems, emergencies, or circumstances outside its reasonable control.

9. Client Responsibilities

Successful implementation requires timely cooperation from the client.

You agree to:

Provide accurate information
Provide timely feedback
Provide required approvals
Provide appropriate system access
Identify relevant stakeholders
Make personnel available when required
Review deliverables within agreed timeframes
Maintain required third-party subscriptions
Maintain appropriate backups of your systems and data
Ensure you have rights to information and materials provided to FASEN8
Follow reasonable security practices

Delays caused by missing information, approvals, access, decisions, or other client dependencies may affect project timelines and deliverables.

10. Third-Party Services and Platforms

FASEN8 services may involve third-party platforms, software, APIs, hosting providers, AI systems, CRM platforms, marketing platforms, analytics tools, automation platforms, advertising networks, or other external services.

Examples may include CRM, automation, AI, analytics, advertising, hosting, communications, scheduling, and website platforms.

10.1 Third-Party Terms

Third-party services remain subject to their own terms, licenses, privacy policies, pricing, availability, and technical requirements.

FASEN8 does not control third-party platforms.

A change, outage, suspension, limitation, pricing change, API change, security incident, or discontinuation by a third-party provider may affect services.

You are responsible for maintaining any third-party accounts required for your business unless FASEN8 expressly agrees otherwise in writing.

11. AI Services

FASEN8 provides AI-related consulting, automation, and implementation services.

AI systems may generate outputs that contain errors, omissions, inaccuracies, or unintended results.

You remain responsible for reviewing AI-generated outputs before relying on them for business decisions, communications, customer interactions, financial activities, employment decisions, legal matters, or other consequential uses.

FASEN8 does not guarantee that AI-generated output will be accurate, complete, unique, current, unbiased, or suitable for a particular purpose.

11.1 AI Provider Changes

AI providers may modify their models, APIs, pricing, usage restrictions, availability, security practices, or terms.

Where a third-party AI provider changes its service, FASEN8 may need to modify, replace, or discontinue an affected implementation.

12. Intellectual Property

The Website, including its design, text, graphics, branding, logos, methodologies, frameworks, processes, software, content, and other materials, belongs to FASEN8 or its licensors unless otherwise stated.

You may not reproduce, distribute, modify, sell, license, or exploit FASEN8 proprietary materials without written permission.

12.1 FASEN8 Methodologies and Frameworks

FASEN8 retains ownership of its proprietary:

Frameworks
Methodologies
Processes
Templates
Diagnostic systems
Assessment models
Software
Automation patterns
Technical approaches
Documentation
Know-how

Providing a client with a deliverable does not transfer ownership of FASEN8's underlying methodologies, tools, frameworks, or reusable systems unless a written agreement expressly states otherwise.

12.2 Client Materials

You retain ownership of materials, data, content, trademarks, systems, and other intellectual property you provide to FASEN8.

You grant FASEN8 the rights reasonably required to use those materials to provide the contracted services.

You represent and warrant that you have the necessary rights and permissions to provide those materials.

12.3 Project Deliverables

Ownership and usage rights for project-specific deliverables will be determined by the applicable statement of work or service agreement.

Unless otherwise agreed in writing, payment for services does not automatically transfer ownership of FASEN8's underlying tools, methodologies, source systems, templates, reusable components, or pre-existing intellectual property.

13. Confidential Information

Each party may receive confidential information from the other party during an engagement.

Confidential information includes non-public business, technical, financial, operational, customer, employee, strategic, or commercial information identified as confidential or reasonably understood to be confidential.

Each party agrees to:

Protect confidential information using reasonable care
Use confidential information only for the purposes of the applicable engagement
Restrict access to people who need the information for the engagement
Avoid unauthorized disclosure

Confidential information does not include information that:

Is publicly available without breach of an obligation
Was already lawfully known by the receiving party
Is independently developed without use of confidential information
Is lawfully received from another source without confidentiality restrictions
Must be disclosed by law or valid legal process

14. Data and Security

You remain responsible for determining what information you provide to FASEN8 and whether you have appropriate authority to provide it.

You should not provide passwords, authentication credentials, payment information, government identification numbers, or other sensitive information through unsecured channels.

Where FASEN8 receives access to your systems, you are responsible for maintaining appropriate user permissions and security controls.

FASEN8 will use reasonable security practices appropriate to the nature of the services.

No security system provides absolute protection against unauthorized access, cyberattacks, technical failures, or other security incidents.

15. Privacy

FASEN8's collection and processing of personal information is governed by the FASEN8 Privacy Policy.

The Privacy Policy forms part of these Terms with respect to personal information processed through the Website.

16. Website Content and Information

The Website provides general business and informational content.

FASEN8 makes reasonable efforts to keep Website information accurate and current. We do not guarantee that all Website content is complete, current, accurate, or suitable for your particular circumstances.

Website content does not constitute:

Legal advice
Tax advice
Accounting advice
Financial advice
Investment advice
Employment advice
Regulatory advice
Professional advice from a licensed professional

You should obtain appropriate professional advice before making decisions requiring specialized professional judgment.

17. Results and Performance

FASEN8 describes potential business outcomes, examples, case studies, operational improvements, and other results on the Website.

Past results do not guarantee future results.

Your results depend on factors including your business model, market conditions, systems, personnel, implementation, budget, management decisions, customer behavior, third-party platforms, and other circumstances.

FASEN8 does not guarantee specific revenue, profit, savings, growth, lead volume, conversion rate, operational improvement, valuation, investment return, or other business result unless expressly guaranteed in a written agreement.

18. Case Studies and Examples

Case studies, examples, statistics, operational scenarios, and performance examples presented on the Website are provided for informational purposes.

Individual results vary.

You should not interpret an example as a representation that you will achieve the same result.

19. Third-Party Content

The Website may reference or link to third-party products, services, platforms, websites, publications, or resources.

Such references do not constitute an endorsement unless FASEN8 expressly states otherwise.

FASEN8 does not control third-party content, services, availability, security, pricing, or business practices.

20. Disclaimers

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

FASEN8 disclaims warranties not expressly stated in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the extent permitted by law.

FASEN8 does not warrant that:

The Website will always be available
The Website will operate without interruption
Website content will always be accurate or current
The Website will be free from errors
The Website will be free from malicious code
Third-party services will remain available
Services will produce a specific business result
AI outputs will always be accurate or complete

Nothing in these Terms excludes a warranty or consumer protection right that applicable law does not permit us to exclude.

21. Limitation of Liability

To the maximum extent permitted by applicable law, FASEN8 and its owners, officers, employees, contractors, agents, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the Website or services.

This includes losses relating to:

Lost revenue
Lost profits
Lost business opportunities
Lost data
Business interruption
Loss of goodwill
Loss of anticipated savings
Costs arising from replacement services
Third-party platform failures
AI system errors
Cybersecurity incidents caused by circumstances outside FASEN8's reasonable control

To the maximum extent permitted by applicable law, FASEN8's total liability arising from a service engagement will not exceed the fees paid to FASEN8 for the specific services giving rise to the claim during the twelve months preceding the event giving rise to the claim.

This limitation does not apply where applicable law prohibits limitation of liability.

22. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless FASEN8, its owners, officers, employees, contractors, agents, affiliates, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

Your violation of these Terms
Your misuse of the Website
Your violation of another person's rights
Materials you provide to FASEN8 without appropriate rights or authorization
Your unlawful use of services
Your violation of applicable law
Your use of third-party services connected to an FASEN8 engagement

FASEN8 will provide reasonable notice of an indemnifiable claim where required by applicable law.

23. Termination

FASEN8 may suspend or terminate your access to the Website if you violate these Terms or use the Website in a manner that creates security, legal, or operational risks.

Service engagements may be terminated according to the applicable statement of work or service agreement.

Termination does not automatically eliminate payment obligations accrued before termination.

23.1 Effect of Termination

Upon termination:

Your right to access applicable services may end
Outstanding fees remain payable
Each party must return or delete confidential information where required by the applicable agreement
Intellectual property rights already granted remain governed by the applicable agreement
Provisions intended to survive termination remain effective

24. Force Majeure

FASEN8 will not be responsible for delay or failure to perform caused by circumstances outside its reasonable control.

These circumstances may include:

Natural disasters
War
Terrorism
Civil unrest
Government action
Internet or telecommunications failures
Cloud infrastructure failures
Third-party platform outages
Cyberattacks
Labor disputes
Power failures
Epidemics or pandemics
Other events outside reasonable control

FASEN8 will take reasonable steps to resume affected services when circumstances permit.

25. Dispute Resolution

The parties will first attempt to resolve disputes through good-faith communication.

If a dispute cannot be resolved informally, the dispute will be handled according to applicable law and the jurisdiction specified in the applicable service agreement.

Where no separate agreement specifies governing law or venue, these Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law principles.

Any legal action arising from these Terms or the services will be brought in a court with appropriate jurisdiction in Louisiana, unless applicable law requires another venue.

26. Governing Law

These Terms are governed by the laws of the State of Louisiana, United States, except where applicable law requires otherwise.

The choice of Louisiana law does not remove mandatory consumer protection rights or other legal rights that apply to you under the laws of your jurisdiction.

27. Changes to These Terms

FASEN8 may update these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Material changes will receive additional notice where required by applicable law.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms, subject to applicable law.

28. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

The invalid or unenforceable provision will be modified or interpreted to achieve its intended purpose to the extent permitted by law.

29. No Waiver

FASEN8's failure to enforce a provision of these Terms does not constitute a waiver of its right to enforce the provision later.

A waiver must be provided in writing to be effective.

30. Entire Agreement

These Terms, together with any applicable statement of work, proposal, order form, service agreement, Privacy Policy, and other written agreements between you and FASEN8, form the agreement governing your use of the Website and applicable services.

If a conflict exists between these Terms and a separate written service agreement, the separate agreement controls for the services covered by that agreement.

31. Assignment

You may not assign or transfer your rights or obligations under these Terms without FASEN8's prior written consent, except where applicable law provides otherwise.

FASEN8 may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.

32. Electronic Communications

When you communicate with FASEN8 electronically, including by email or through Website forms, you consent to receive electronic communications relating to your inquiry, services, transactions, or account.

Electronic communications satisfy legal requirements for written communications where applicable law recognizes electronic records.

33. Contact Information

If you have questions about these Terms or FASEN8 services, contact us.

FASEN8 Marketing Group, LLC

14 Country Club Park
Covington, Louisiana 70433
United States

Email: bcheek@fasen8.com

34. Effective Date

These Terms of Service are effective as of September 22, 2026.